Event Category: Office Staff

This training is for Office Staff

The school office and reception staff, through their contact with parents and visitors, represent the school and the CMAT. During this training you will look at what the expectations of parents and external visitors might be and how you can communicate the values of the CMAT. This small group workshop training will: 1. Raising your … Continue reading Visitor and Customer Care training for office staff

Looking to take your Excel skills to the next level? You may have been working with Excel in you role and may be confident with the basics. If this is you then this training will help you grow your confidence and cement your current knowledge. This will be a full days training course and you … Continue reading Excel training

Looking to take your Excel skills to the next level? You may have been working with Excel in you role and may be confident with the basics. If this is you then this training will help you grow your confidence and cement your current knowledge. This will be a full days training course and you … Continue reading Excel training

This training is for TAs and Support Staff who would like to develop a coaching approach within their role. The course will provide you with an understanding of the fundamentals and principles of coaching, exploring different models whilst focusing on the key skills of communication and questioning. You will learn about the different levels of … Continue reading Coaching Skills for Support Staff and TAs

Aim The aim of this session is to equip you with the ability to deal appropriately with conflict with children, young people and their parents or carers. Learning Outcomes By the end of this session all learners will have: Examined the escalation factors that create conflict. Explored ambivalence and how to reduce resistance and sustain … Continue reading Dealing with Potential Aggression

This training is for all staff wanting to get a better understanding of GDPR in everyday practice. It is appropriate for staff who are not GDPR leads but who would like to feel more confident with GDPR rules and regulations. The session cover: Data Breaches, Subject Access Requests, Freedom of Information Requests in everyday practice … Continue reading GDPR – Day to Day Practice